HEIDROVA LUXURY
SHIPPING & DELIVERY POLICY
Last Updated: June 2026
Website: www.heidrovaluxury.com
At Heidrova Luxury, we strive to ensure all orders are processed and delivered efficiently.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may vary during holidays, promotional periods, high-demand periods, or due to supplier-related delays.
Shipping & Delivery
Delivery times vary depending on product availability, destination country, customs procedures, and logistics providers.
Estimated delivery times are provided for reference only and are not guaranteed.
International Shipping
We offer international shipping where available.
Customers are responsible for ensuring imported products comply with local regulations in their destination country.
Customs Duties & Taxes
Import duties, customs fees, VAT, GST, or other local taxes may apply depending on the destination country.
Such charges remain the responsibility of the customer unless otherwise stated.
Delivery Delays
While we work with trusted suppliers and logistics partners to ensure products are delivered securely and efficiently, Heidrova Luxury is not responsible for delays caused by:
• Customs inspections
• Carrier disruptions
• Weather conditions
• Force majeure events
• Government restrictions
Lost or Damaged Shipments
If your order arrives damaged or appears lost in transit, please contact us within 7 days of delivery or the expected delivery date.
For assistance, please contact: